Frequently Asked Questions

How do I check and use my points online?

• You can check your points balance online by clicking on the red icon on the bottom left of the screen that says "Reward" with a little gift icon. That will bring up a small pop-up with your points balance, along with coupons to redeem ranging from $5 to $20 off. 
• To redeem your points, click on the coupon you would like to redeem (every 100 points is equivalent to a $5 coupon, it will only allow you to select the coupon if you have suffucient points), and then click "redeem".
• Once you have redeemed your coupon, the site will generate you a coupon code to use at checkout to apply your discount. Only one coupon code may be used at a time. If you redeem your points and do not use the coupon right away, the coupon code will remain valid for 6 months. You can check which coupon codes you have available by clicking "my coupons" within the popup.

What is the difference between salt nic and freebase e-liquid?

• Freebase
  • Freebase is nicotine distilled to its purest form. It is alkaline, so it tends to have a harsher throat hit, especially at higher concentrations. That is why you most often see freebase in strengths 0mg, 1.5mg, 3mg, and 6mg. 
  • Freebase has a slower absorptifon rate, offering a more gradual hit of nicotine.
  • Freebase e-liquids are best-suited for higher wattage, sub-ohm devices, like box mods, because it is a thicker liquid that requires higher temperatures to vaporize. 
  • Freebase generally offers large cloud production and a clean flavour profile due to having a lower nicotine concentration.